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By creating an account with our store, you will be able to move through the checkout process faster, store multiple addresses, view and track your orders in your account, and more.
Create an accountShipping & Returns
All deliveries to orders shipped to Hong Kong is completely free of charge and international orders have a fixed rate of $150 HKD.
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase (shipping costs excluded). You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
Below are some examples of common exceptions:
- Discounted items are final and can only be exchanged or refunded store credit.
- Returned items must have tags still on and be returned in original product packaging.
- Returned items must have no visible signs of wear or use.
To initiate a return, please complete the following steps:
- Reply to your order confirmation email to request which products you would like to return.
- After confirmation with our team, arrange shipping of the product back to us. You may also bring it back to one of our branches in person.
- Send all items back to us and we will issue a refund as soon as possible.