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Lantau Base Camp Limited aims to provide you with the best customer service available and wants you to be excited about your new purchase. However if you are not 100% satisfied with your purchase and need to return it, we are happy to help.

– You can return a product for up to 14 days from the date of purchase. Please keep the receipt.

– You can get a full refund or exchange the product for another item.

– We do require items to be returned in their original packaging and in their original condition.

– We will not accept return of used items for refund or credit unless due to manufacturer defect.

– Any electronic products that have been opened and/or used cannot be returned unless the item was received defective.

– All nutrition product and food product sales are final.

– All socks, swimwear sales are final.